Office Policies & Mission

Staff/Office Amenities

Dr. Jackson is supported by a friendly and highly trained staff that has a “kid’s first” attitude in giving personal attention to our patients and their parents. Our clinical team is comprised of Registered Dental Hygienists, Registered and Certified Dental Assistants and Certified Orthodontic Technicians. To stay abreast of the very latest techniques and procedures, our team participates in pediatric dental meetings related to all aspects of dental care for children. We want every aspect of your experience with us to be as pleasant and comfortable as possible, and we strive to keep on schedule. We understand how busy you and your family are and that is why we utilize appointment reminder calls, reminder emails and texts, as well as recall cards to inform you of an upcoming appointment. At Pediatric Dental Specialists of Atlanta, our desire is to make your child’s dental experience as fun and stress-free as possible.

Payment Options

Dr. Jackson believes that quality dental care for children should be affordable for every family! For the convenience of our patients, we accept Visa, MasterCard, Discover and American Express. We offer a monthly payment plan for orthodontic treatment, and also offer a discount for full payment of orthodontic cases at the start of treatment. Our financial team is always available to answer any questions you may have.


Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered. Charges are payable at the time of treatment. Please ask a member of our staff and we will review our payment options to accommodate your financial needs. If special arrangements are needed, please talk to our accounts manager prior to receiving service. Additionally, we will submit all insurance claims for you. We will fully attempt to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days.

School Excuse

After speaking with local Public Schools and Private Schools that serve many of our families, we are confident in letting you know that a dental visit is still recognized as a necessity for children's health and well-being  In fact, the Attendance Offices at the local Public Schools accept the "Doctor's Note" from dental appointments as an excused tardy or absence.  As parents and Dental Professionals, Dr. Jackson and our entire Team at Pediatric Dental Specialists of Atlanta understand the balance between academic demands and scheduling dental visits for children.  Please rest assured that we will continue to provide your family with a "Doctor's Note" for each dental visit. Should you request a personalized letter, we are also happy to provide one for you. We hope this gives you peace of mind as you balance the needs of your family.  We partner with you in providing excellence in care, as all of our children need to be able to focus on academic endeavors with a clear and healthy mind.